At Satyabhama Inn, we take privacy and data protection seriously. We are committed to safeguarding our guests’ personal information and ensuring that all data collected is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the personal data of our guests.
1. Information We Collect
When you book a stay at Satyabhama Inn, we may collect the following information:
- Personal details (name, address, phone number, email).
- Payment information (credit/debit card details, billing address).
- Government-issued ID details (passport number, national ID).
- Booking history (previous stays, room preferences).
- Special requests or preferences (allergy information, accessibility needs).
We collect this information to provide a seamless booking experience and improve our services.
2. How We Use Your Information
The personal data we collect is used for the following purposes:
- To confirm and manage your hotel booking.
- To process payments securely.
- To communicate important updates about your reservation.
- To improve guest experience by personalizing services.
- To comply with legal and regulatory requirements.
We do not sell, share, or disclose guest information to third parties for marketing or commercial purposes.
3. Data Security & Protection
We implement strict security measures to protect guest data, including:
- Encrypted payment processing to safeguard financial details.
- Restricted access to personal data, only available to authorized hotel staff.
- Regular system updates and security audits to prevent unauthorized access.
4. Data Retention & Deletion
- Personal data is stored only for as long as necessary to fulfill our legal and operational requirements.
- Guests may request the deletion of their data after their stay, except for information we are required to retain by law.
5. Guest Rights & Contact
Guests may contact us at any time to request details about their stored data or to make privacy-related inquiries.
By booking with Satyabhama Inn, you agree to this Privacy Policy.
